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Why use Montana One Call Center?

  • Telephone answering with a human touch
    Telephone answering with a human touch
  • Never miss a call again
    Never miss a call again
  • Courteous and Experienced Operators
    Courteous and experienced operators

Every unanswered call is a missed business opportunity.

We're here to make sure you receive every call.

Being available to your customers is as important as advertising, and Montana One Call Center is committed to helping you succeed and grow. We understand the importance of first impressions and the importance of every call. We’re here to help you continue to provide that great customer service!

Montana One Call Center is the largest privately held answering service in Western Montana, owned and operated since 1985 by Doug Johns. Doug was born and raised in Montana, graduating from Montana State University in Agriculture Economics. Doug grew the Montana One Call business out of a classic telephone cord-board system into the highly sophisticated system it is today. Doug usually answers the office phone. He strongly believes in hometown values and knowing his customers.

The Montana One Call Center facility is in Kalispell, Montana. Kalispell is located in the northwest corner of Montana, near Glacier Park and Flathead Lake. We’re Montana owned and operated, and we do not out-source any of our call handling procedures; everything is handled through our Montana facilities.



  • Experience

We have the experience you can trust. Our experience as a large volume call center has been proven.

  • Advanced Software

The Pinnacle system is the most advanced software.

  • Live Operators

Why use automated voicemail when live operators are the best choice?

  • Training

Highly trained customer service representatives are live 24 / 7.

  • Human Touch

People answering people.

  • Always Available

We operate 24 / 7.